Happy Customers, Bottlenecks, and Opportunities
Happy Customers, Bottlenecks, and Opportunities in Project Business (10.10.2024, 18:00-19:30, online)
Not all projects are created equally. While internal projects support a business, customer projects are the business, driving income and success. In this webinar, Oliver F. Lehmann, an experienced trainer from Munich, Germany, will guide you through the essentials of Project Business, focusing on the unique challenges faced by project managers who are working with paying customers.
Key Takeaways:
- Learn how to make your projects profitable and protect cash flow.
- Discover why simply satisfying customers isn't enough—you need to make them truly happy.
- Identify bottlenecks in your project portfolio and turn them into opportunities for better business.
Target Audience:
- Project managers in customer projects
- Project managers working with contractors
- Project sponsors and champions
- Supervising managers
- Professionals in Project Business Development
About the speaker:
Oliver F. Lehmann, MSc, ACE, PMP, is a trainer for project management and the management of project business. Many PMP-certified project managers used his free practice questions for exam preparation. He is the author of the book Project Business Management, published at Taylor & Francis, and of 60 articles published at PM World Journal. Furthermore, he is the owner of the Project Business Foundation, a not-for-profit think tank focusing on research around Project Business Management.
The event will account for 1,5 PDU. It will be held in English and is open with free admission.
Register here.
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